Appointments

Please be aware that all calls are recorded for training and monitoring purposes.

Requesting an appointment

Use our online consultation form to request an appointment. Click this button to view the form ➡️

The form is available to complete Monday, Tuesday, Wednesday & Friday from 8am to 4pm and Thursday 8am to 12pm.

If you have trouble completing the form please contact reception on 01782 746898 option 1.

If you need a home visit please call the surgery.

If you need help when the form is closed please contact reception.

Do not use this form for medical emergencies such as Chest Pain, Breathing Difficulties or Vomiting Blood. Please call 999.

See the video below ⬇️ for a helpful guide on how to use Patient Triage.

What happens when i’ve submitted the form?

Once you have completed your form this will be read by a GP who will make a plan. The GP will then contact you to inform you of the plan.

Your appointment

You may be offered an appointment

  • By phone
  • Face to face at the surgery
  • On a video call

Cancelling or amending your appointment

To cancel or amend your appointment:

  • Use your NHS account (through the NHS website or NHS App)
  • Using Patient Access online
  • Phone us on 01782 746898, Monday to Friday from 8am to 6.00pm and use our Check & Cancel service
  • Reply CANCEL to your appointment reminder text message

If you need help when we are closed

If you need medical help now, use NHS 111 online or call 111.

NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

If you need help with your appointment

Please tell us:

  • If you would prefer to consult with the doctor or nurse by phone, face-to-face, or by video call
  • If you need an interpreter
  • If you have any other access or communication needs

Home visits

If you are housebound and need an appointment, we will do a home visit. Please call us on 01782 746898 to get booked in. We will phone you first to understand what you need.

To request a home visit, it’s helpful if you phone the practice before 10am. In general, home visits are scheduled between 11am and 2pm.